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Return policy

"Return Your Product Easily with W7DS Return Policy"

Are you unsatisfied with your recent W7DS purchase? Returning a product on W7DS is now hassle-free. Discover the straightforward steps on how to return in W7DS. W7DS return process ensures your shopping experience is smooth and trustworthy. Our comprehensive guide ensures you are well-informed about your rights and the procedures to follow. Whether it's a faulty gadget or a mismatched outfit, learn how to navigate the W7DS return process seamlessly. From initiating a return to tracking it, find out how to return to W7DS effortlessly. With W7DS’S customer-friendly return policy, your satisfaction is our priority. Discover the simple and streamlined W7DS return process designed for a hassle-free shopping experience.

Your Step-by-Step Guide on W7DS Returns

Facing issues with your recent purchase? Wondering, how do I return my item in W7DS? Discover how to return your items in W7DS with a step-by-step guide, ensuring a seamless return procedure. On this page, we break down the process into digestible steps, ensuring a hassle-free return experience. We've got you covered from initiating the return to packing the item and scheduling a pickup. Navigate through W7DS’S straightforward return protocols and ensure a smooth shopping experience every time. Your journey towards resolving any purchase issues on W7DS is just a click away.

         Returns Policy

1.       If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on W7DS app or website. Return request must be raised within 5 days from the date of delivery.

2.       For electronic appliances & mobile phones related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty. For more information on warranty claims, please view our Warranty Policy.

3.       For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.

4.       Some products such as raw vegetables and fish-meat products cannot be returned after delivery.

        Valid reasons to return an item

1.       Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)

2.       Delivered product is incomplete (i.e. has missing items and/or accessories)

3.       Delivered product is incorrect (i.e. wrong product/size/cooler, fake item, or expired)

4.       Delivered product is does not match product description or picture (i.e product not as advertised)

5.       Delivered product does not fit. (i.e. size is unsuitable)

        Returns Policy per Category

Please note that certain items marked as non-returnable on product page are not eligible for return. 


Non-Returnable Items

Please note that selected items sold on W7DS are not eligible for return. Below you find a consolidated list of all non-returnable items.

Category

Non-Returnable Items

Fashion

Custom made items, women's intimate apparel and men's innerwear cannot be returned

TVs, Audio & Cameras

Movies and Music cannot be returned

Computing & Gaming

All software products that are labeled as non-returnable on their product detail pages

Home & Living

Custom made items cannot be returned

Beauty & Health

All items in this category, except for hair removal and other electronical items

Masher Bazar

All items in this category are non-returnable

Grocer’s Shop

All items in this category

Pet Supplies

All items in this category

Digital Goods

Digital goods are any goods which are stored, delivered and used in its electronic format. All items in this category are non-returnable once purchased and delivered, unless it is of satisfactory quality, fit for a particular purpose and as described by the seller.

If you have received a non-returnable item that is defective / damaged or incorrect / incomplete, please contact us within 5 days of delivery.

 more information view the complete list of non-returnable items.

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